Shipping policy

📦 Order Processing

  • All orders are processed within 1-3 business days.

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • Please note: Orders are not processed or shipped on weekends or public holidays.

🚚 Shipping Times

India (Domestic Shipping):

  • Estimated Delivery: 5-10 business days

  • Standard Shipping across all major cities and towns.

International Shipping:

  • Estimated Delivery: 10-20 business days

  • Shipping time may vary based on destination, customs, and local carriers.

Note: These are estimated delivery times. Actual delivery may vary due to external factors such as customs delays, weather conditions, or unexpected logistical issues.

🌍 Shipping Partners

We partner with reliable logistic providers such as Delhivery, Blue Dart, Shiprocket, and India Post for domestic orders, and DHL, Aramex, and ePacket for international deliveries.

💸 Shipping Charges

  • Free Shipping on all prepaid orders within India.

  • Cash on Delivery (COD) available at an additional fee.

  • International shipping charges are calculated at checkout based on destination and order weight.

📦 Order Tracking

Once shipped, you'll receive a tracking number via email/SMS. You can track your order status on our Track Your Order page anytime.

📬 Incorrect Address / Undelivered Packages

  • Please ensure the shipping address is correct. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.

  • In case a package is returned due to failed delivery attempts, re-shipping charges may apply.

📞 Need Help?

If you have any questions regarding your shipment or need help tracking your order, feel free to contact us at:
📧 support@dejae.in
📱 +918707388972